The Core Content Review of Family Medicine© - Help Menu Table of Contents

Overview

Technical Requirements

Content

Toolbar

Using the Program

Searching Core Content Review

Technical Support

 

Overview

The Core Content Review of Family Medicine is a joint production of the Connecticut and Ohio Academies of Family Physicians. Our material is authored by a national faculty of physicians and other healthcare professionals. Our faculty members incorporate a wide spectrum of clinical, research, teaching and administrative experience into their material. An evidence-based approach to clinical topics is emphasized throughout the writing and editing of The Core Content Review of Family Medicine. All material is peer-reviewed prior to publication. The Core Content Review of Family Medicine is funded entirely by the Ohio and Connecticut chapters of the American Academy of Family Physicians. No outside funding or advertising is accepted.

The editorial staff and Executive Board, composed of family physicians, ensure that The Core Content Review of Family Medicine continues to improve upon its long-standing tradition of excellence in medical education for family physicians and other primary care professionals.

Objectives

Upon completion of this program, you should be able to:

1. Discuss the diagnosis and management of common medical and psychological disorders encountered by family physicians.

2. Identify areas of relative strengths and weaknesses in your core knowledge of family medicine.

3. Plan additional review in preparation for board certification examination if applicable.

Accreditation

The 2011 Edition has been reviewed and is acceptable for up to 120 Prescribed credit(s) by the American Academy of Family Physicians.  AAFP accreditation begins 10/01/10. The term of approval is for two-year(s) from this date, with the option for yearly renewal. When reporting CME credit, AAFP members should report total Prescribed credit earned for this activity.

The 2012 Edition has been reviewed and is acceptable for up to 60 Prescribed credit(s) by the American Academy of Family Physicians.  AAFP accreditation begins 9/15/11. The term of approval is for one year from this date, with the option for yearly renewal. When reporting CME credit, AAFP members should report total Prescribed credit earned for this activity.

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Technical Requirements

Core Content Review CD & Online works best in Internet Explorer (version 7 or higher)

Requirements for Windows Computers

  • Operating Systems supported: Windows XP, Windows Vista, Windows 7
  • Microsoft Internet Explorer (version 7 or higher)
  • Firefox (version 2.0 or higher)
  • ActiveX Controls must be enabled.
  • JAVA must be enabled (Requires Java 6, update 21 or higher)
  • Cookies must be enabled.
  • Pop-ups must be enabled.

Requirements for Macintosh Computers

  • OS X
  • Firefox (version 3.0 or higher)
  • JAVA must be enabled.
  • Cookies must be enabled.
  • Pop-ups must be enabled.
  • ActiveX Controls must be enabled.
  • **Please note this program does NOT support Safari.**

 

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Content

The material in this course is arranged into 45 topic categories and 6 different Clinical Sets. Each question and its corresponding discussion may be listed in multiple topic categories. Question types include:

  • Single best response- Each question has five options, of which one option is the best choice (correct answer).
  • Multiple Matching series of questions- The series consists of five options and a series of three or more questions. Each question may only have one correct answer, however, each option may be used with one, more than one or none of the questions.
  • Clinical Sets Problems present a full clinical scenario for a patient.  As you proceed through the case management of the patient you are asked to select, avoid or choose items that may be optional treatment/diagnostic options for this patient.

The program tracks which questions you have completed by displaying a red X or a green check mark on the question page. The program also keeps a record of the number of questions that you have completed so that you can track your progress and document the amount of CME that you can report. Completion of ten questions and their corresponding discussions can be reported as one credit of AAFP prescribed credit and one hour of AMA PRA category 1 credit. Completion of one Clinical Set Problem can be reported as 2.5 credits of AAFP prescribed credit and 2.5 hours of AMA PRA category 1 credit. This is a self-assessment CME tool so you can claim credit for completion of all material that you study even if you select the wrong answer for some of the questions.

Hyperlinks appear throughout the course in questions, discussions and references. At the time of production all links were functional. Links may change at any time and may no longer function as websites are updated or guidelines withdrawn. There are links to AAFP.org articles that may only open to abstracts. To view their full articles you may need to log in with your AAFP username and password.

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Toolbar

The Global Toolbar, located at the top of your screen provides the necessary buttons for navigating this course.

           Provides access to the Table of Contents of all questions organized by topic area.

        Provides access to the Table of Contents of all Clinical Set Problems.

               Displays the Search window. Provides and option to search for keywords throughout the course.

               Displays information about what material you have completed. Indicates the number of questions that you answered within each topic category. 

               Shows the number of questions answered correctly in each category. Tracks your completed CME credits.

                 Takes you to the Introduction section of the course.

                   Prints the document that is currently displayed.

                   Launches the Help documentation (Internet connection required).

                   Takes you to the previous question topic within a category.

                   Takes you to the next question topic within a category.

  Takes you directly to the discussion of a question(s) with or without answering the question.

      Takes you back to the question(s) of the selected discussion.

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Using the Program

Navigating with the Table of Contents

  • The Table of Contents is displayed on the left frame of the browser window. Each branch of the Table of Contents can be expanded and collapsed by clicking on the +/- box. This allows you to view or hide the individual questions in each topic category.
  • Two tabs at the top of the Table of Contents frame give you the choice of selecting the Table of Contents for Topic Categories or Clinical Set Problems.
  • NOTE: It may be necessary to scroll the Table of Contents frame as the complete list of topic categories exceeds the length of the Table of Contents frame.

Navigating to the Next or Previous Questions

In addition to navigating via the Table of Contents, you may also move from one question to the next by using the and buttons. Questions can be selected in any order. At any point, the user can select another topic category folder to reveal another set of questions.

If you select a question that you have previously answered, the program will notify you that you have already done that question.  A will appear if you answered the question correct previously.  A will appear if you previously answered incorrectly.  You can click to move on to the next question.

Answering a Question and Reviewing the Discussion

After a question is selected in the Table of Contents, the question will be displayed in the right frame. If the question has a graphic file associated with it, such as a photograph or x-ray, the graphic will be displayed with the question or as a hyperlink which when clicked, will open a new window to display the graphic. The scroll bar on the right-hand side of the question frame can be used to move up and down the screen to review the entire question(s) and/or graphic. After carefully reading the question, select an answer by clicking on the radio button the left of the option that you want to select.  After making your selection, click the button.

Alternatively, after selecting a question, answering the question can be bypassed in order to review the discussion first by clicking the button. After the discussion has been studied, clicking the button will allow you to go back and answer the question.

 

One-Part Questions

If you submit the correct answer, a pop-up box will indicate if you answered the question correctly. If you answered incorrectly it will notify you and a green check mark will be placed next to the correct answer. Click the x to close the pop-up box. Even if you answer the question correctly, it is recommended that you review the entire discussion since the discussion usually expands the topic beyond what was covered in the question. Additionally, CME credit is based on the assumption that you review the discussion associated with each completed question.

Multiple-Part Questions (2 or more questions under one title)

Multiple-part questions are indicated by instructions following a series of questions.  You will want to answer each question prior to reading the discussion.

 

Viewing References

At the end of each discussion, several references are listed. These references support key teaching points of the discussion. Most are from journal or textbook sources, but many are Internet references. If you wish to view one of these Internet references, you can click on the link, and a second occurrence (window) of your browser should open with the referenced website.

Scoring, Tracking Progress and CME Earned

The program tracks your progress through the questions and Clinical Set Problems regardless of the order in which you complete the material.  The page displays a table showing how many questions you have completed in each category and the number of questions that you answered correctly.  Completed questions that contain material from more than one category will automatically be tracked in each relevant category. In another table, the program indicates which Clinical Set Problems have been completed. CME credits earned for completed questions/discussions and completed Clinical Set Problems are listed. At the bottom of the results page, total CME credits earned are displayed. Completion of ten question/discussion sets or one Clinical Set Problem is credited as one CME credit. The page updates itself during every user session and is a cumulative summary of all sessions.

Since the program tracks the number of questions answered correctly and sorts this information by topic category, the page (Review Status) can be used to identify areas of relative strengths and weakness in your knowledge. If applicable to you, this information can be used to plan additional review in preparation for board certification examination.

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Searching Core Content Review CD

The button takes you to the search page. You can search for any word in the program.

After entering a search term or phrase, a search results screen will be displayed with the results ordered according to relevancy score. Clicking on a result will display the document found.

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Technical Support

Enabling JAVA

The course requires Java be enabled. To verify the latest version of Java is downloaded to your computer visit http://www.java.com/en/download/installed.jsp.  If you recieve a message saying that the Java plug-in is not available on your computer, you can downlowad it at http://www.java.com.

For Mac users, you can download Java at http://www.apple.com/downloads/macosx/.

Enabling ActiveX for Internet Explorer

The course requies that ActiveX be enabled in your Internet Explorer browser. To enable ActiveX, go to the Tools menu and select Internet Options. Click the Security Tab, highlight the Internet zone icon (the globe), and click on the Default Level button. It should be set to medium. Then, select the Advanced Tab. Under Security, if the option "Allow active content to run in files on My Computer" is available, make sure it is checked.  The option for "Allow active content from CDs to run on My Computer" should also be checked.

If you have questions or problems with the installation or use of your Core Content Review of Family Medicine CD, please contact technical support.

Email: mail@corecontent.com

Phone: 888-343-2673 (toll-free)

Fax: 860-286-0787

To assist us in resolving your technical problem please have the following information available:

  • PC or Mac and processor speed (e.g., Intel ® Pentium ® 4 2.8 GHz)
  • RAM (e.g., 256 MB)
  • Operating system including version and service packs (e.g., Windows ® XP Professional Version 2002 Service Pack 2)
  • Browser and version number.  This can be found on the "About" screen located under the Help menu of your browser.

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Frequently Asked Questions

 

  1. I can't remember my username or password. How can I get it?
  2. Should I upgrade my Web browser?
  3. What are "cookies," and does corecontent.com require the use of them?
  4. Does corecontent.com use JavaScript?
  5. I use third party software to block pop-up window ads. Should I disable it while using corecontent.com?
  6. Will my corporate firewall interfere with my Web browsing?
  7. What if the links won't work or if I experience error messages or other technical difficulties?
  8. How do I receive my CME certificate?
  9. How can I receive further tech support?


I can't remember my username or password. How can I get it?

Go to the homepage of our site or the Sign In page and locate the "Sign In" area in upper left portion of the screen. Locate and click the "Forgot your username or password?" link. Fill out the form, and we will e-mail your username and password to the e-mail address you used when you registered your account.

Of course, if you can't remember either your username or your registered e-mail address, contact us at mail@corecontent.com with your full name, and we will e-mail your account information.

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Should I upgrade my Web browser?

We recommend that your computer have the latest browser version that it will support installed. This will help ensure you have a good experience using our site, as well as protect you from common threats while using any Web site. While our programmers attempt to support older browsers, some elements of our site work best with more current browsers. The most recent versions of common browsers are Internet Explorer 6.0, Netscape 7.2, and AOL 9.0. To check which browser version you have, click "Help" from the menu of your browser, and then "About XYZ," where "XYZ" is the name of your browser. The number you see displayed by your browser is its version number. For optimal results, please upgrade your browser with a current version of Internet Explorer or Netscape Navigator.

Mac users should use a current version of IE, Netscape, or AOL when accessing this site. Corecontent.com does not support the Safari browser.

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What are "cookies," and does corecontent.com require the use of them?

A cookie is a small piece of text information that a Web site stores in the Web browser. The cookie is stored on your computer. Only the Web site that creates the cookie can read it. Our Web site uses cookies to maintain shopping cart contents, customize your learning experience and ensure the security of your communication with corecontent.com.

A session cookie is:

  • a bit of information that is temporarily stored in your computer's memory, not on your computer's hard drive.
  • does not capture any information that identifies you personally.
  • stores information about your browser session.
  • is destroyed as soon as you log out of the web site, close your browser, or are inactive for a specified length of time (often 30 minutes).

Your Web browser must be configured to accept cookies in order to use the registered areas of corecontent.com, including the shopping cart and online CD product. Your browser may warn you when you are about to accept a cookie. Cookies from corecontent.com are perfectly safe and will not compromise your privacy.

To ensure that your browser is set to accept all cookies, follow the instructions below for your Web browser:

AOL (all versions): Please see AOL's Guide to Enabling Cookies

Internet Explorer 5.x:

  1. From the "Tools" menu, select "Internet Options."
  2. In the dialog box, click on the tab labeled "Security."
  3. Click "Custom Level" and then ensure that both "Cookies" options have been ticked to "Enable."
  4. Click on "OK," then close the dialog box.
  5. Shut down your browser, restart your computer, and restart your browser to ensure that the new settings have been accepted.

Internet Explorer 6.x:

  1. From the "Tools" menu, select "Internet Options."
  2. In the dialog box, click on the tab labeled "Privacy."
  3. Your privacy level should be set to "Medium" or lower.
  4. Click "Apply", then "OK," then close the dialog box.
  5. Shut down your browser, restart your computer, and restart your browser to ensure that the new settings have been accepted.

For further information about cookie settings in Internet Explorer, view this page on the Microsoft site.

Netscape Navigator 4.x:

  1. From the "Edit" menu, select "Preferences."
  2. In the "Category" list on the left, click on "Advanced."
  3. Check the "Accept all cookies" option.
  4. Click on "OK" to close the dialog box.
  5. Shut down your browser, restart your computer, and restart your browser to ensure that the new settings have been accepted.

Netscape Navigator 7.x:

  1. From the "Edit" menu, select "Preferences."
  2. In the "Category" list on the left, double-click on "Privacy and Security."
  3. Click "Coookies", then on the right, click "Enable cookies based on privacy
  4. settings", then click "View" to ensure that your privacy settings are set to Medium or lower.
  5. Click "OK" to close the dialog box.
  6. Shut down your browser, restart your computer, and restart your browser to ensure that the new settings have been accepted.

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Does corecontent.com use JavaScript?

Corecontent.com employs a great deal of JavaScript technology. For optimal results, please make certain that JavaScript is enabled in the settings of your Web browser. By default, it is activated. If you have changed your browser settings, though, here is how to enable Javascript:

Internet Explorer 5.x and above:

  1. From the "Tools" menu, select "Internet Options."
  2. In the dialog box, click on the tab labeled "Security."
  3. Click "Custom Level" and then ensure that all "Scripting" options have been ticked to "Enable."
  4. Click on "OK," then close the dialog box.

Netscape Navigator 4.x and above:

  1. From the "Edit" menu, select "Preferences."
  2. In the "Category" list on the left, click on "Advanced."
  3. Check the "Enable JavaScript" option.
  4. Click on "OK" to close the dialog box.

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I use third party software to block pop-up window ads. Should I disable it while using corecontent.com?

This depends on the software you are using. If you can set your blocker to accept pop-ups from a specific Web site (www.corecontent.com), then you do not need to disable it. However, if you are unable to approve a specific Web site, then you should disable the blocker when using corecontent.com. Corecontent.com uses pop-up windows for numerous purposes, none of which are to annoy you with advertisements. If you do not disable your pop-up blocking software for corecontent.com, you may not be able to access important information while using the site.

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Will my corporate firewall interfere with my Web browsing?

A firewall is a security system designed to prevent unauthorized access to or from a private network. If you are accessing corecontent.com from behind a corporate firewall, you may experience difficulty using some of the features of corecontent.com, like JavaScript, Secure Socket Layer (the payment area of corecontent.com), and perhaps other technologies. If you do experience problems, please attempt to use corecontent.com from another computer that is not behind a corporate firewall. If this is not possible, please check with your system administrator to find out what alternatives are available to you at your corporate location.

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What if the links won't work or if I experience error messages or other technical difficulties?

If you receive an error message, the most likely cause is a transient transmission problem. Sometimes certain rogue elements (bugs) of a computer's operating system conflict with the programming found at Web sites. This may affect your computer's ability to view our Web pages or to make payment or print out a CME certificate. If you experience difficulties, here are the steps you should take:

  1. The best first solution is to click on the "Refresh" or "Reload" button on your browser to start over. If this doesn't work, you may need to . . .
  2. Shut down and restart your computer. Rebooting your system will often clear out any system conflicts.
  3. Delete your cache (your computer's temporary storage location for web files). If you do not know how to do this, click on "Help" from your browser's menu items, and then search in the index for the word "cache." Follow the instructions for clearing or deleting your cache.
  4. If you are still encountering difficulties, please use the contact us form or (if in the online CD product) click the "Feedback" link found at the bottom of the page on which you are experiencing problems. Once you have described your question or problem and submitted the form to us, we will respond promptly to your request for technical support.

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How do I receive my CME certificate?

If you are using the online CD-ROM product, then you can access your CME certificats online by signing in and clicking the CME Certificates link from your signed in home page.

If you need a CME certificate for our other products, please use the form on the Contact Us page to submit an inquiry.

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How can I receive further tech support?

If you have followed the above instructions but continue to encounter difficulties, please let us know by using the contact us form or, if in the online CD product, by clicking "Feedback" link at the bottom of the page on which you are having problems. The feedback form allows you to tell us about the problem you are experiencing, and it also provides us with valuable information to help solve the problem. Alternatively, you can call The Core Content Review of Family Medicine at 888-343-2673.

Office hours:
Memorial Day through Labor Day 8:30-4:30 PM EST (4:00 PM on Fridays)
Labor Day through Memorial Day 8:45-5:00 PM EST

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